Platform
Practice calls, assessment, and performance intelligence
Three steps, from a live practice call to an organisation-wide view of where your team stands.
Taking the call
Your team joins a live voice call with an AI character that listens, adapts, and pushes back.
Account ManagerLive
PJ
Pieter Joubert
Operations Director, Sanlam
04:32
The Challenge
Pieter is unhappy with delivery delays and is considering switching providers. Retain the account and propose a recovery plan.
Pieter
Look, I've been patient, but that's three missed SLAs in one quarter. My board is asking questions I can't answer.
You
I completely understand your frustration, Pieter. Those delays were unacceptable and I want to walk you through exactly what we've changed...
End Call