Platform
One platform for simulation, assessment, and performance intelligence
Praxis unifies voice simulation, character design, automated scoring, and team analytics into a single platform purpose-built for enterprise L&D, enablement, and operations teams.
Voice-first AI simulation
Team members join a live voice call with an AI counterpart. The character listens in real time, responds naturally, and challenges weak answers mirroring the dynamics of a real interaction.
- Natural, real-time voice interaction via microphone
- Low-latency speech-to-text and text-to-speech pipeline
- Adaptive responses that evolve with every turn
- Support for multiple accents and voice profiles
Johan van der Merwe
Operations Director, Sanlam
Thabo Mkhize
Frustrated Customer
Impatient, wants answers now
Marelize Pretorius
Skeptical Buyer
Data-driven, needs proof
Sibusiso Dlamini
New Team Member
Eager but overwhelmed
Pieter Joubert
Senior Executive
Direct, no-nonsense
Configurable characters for any scenario
Design AI counterparts with distinct personalities, backstories, and behavioural rules. Control what they know, how they react, and exactly where they apply pressure.
- Full personality, backstory, and motivation configuration
- Custom objections, behavioural rules, and escalation patterns
- Gender, tone, accent, and demographic settings
- Reusable templates for rapid scenario deployment
Automated assessment against your criteria
Every conversation is evaluated automatically against the criteria you define no manual review required. Weighted scores, targeted feedback, and improvement areas are generated the moment the call ends.
- Custom evaluation criteria with configurable weighting
- Composite score with granular per-criterion breakdown
- Specific strengths and development areas surfaced automatically
- Actionable improvement recommendations per session
Conversation Assessment
Sibusiso Dlamini · Sales Discovery Call
Strengths
- Strong rapport building throughout the conversation
- Good use of open-ended questions to explore needs
To Improve
- Address objections more directly instead of deflecting
- Summarise key points before closing the conversation
Reporting
Team-wide performance intelligence
Aggregate individual results into a unified view of organisational capability. Identify top performers, surface coaching priorities, and demonstrate training ROI to leadership.
47
Active Users
312
Conversations
76
Avg. Score
91%
Completion Rate
Performance Over Time
Average scores by week
Scenario Performance
Average scores and completion by scenario
Sales Discovery Call
48 completed
Customer Escalation
35 completed
Executive Briefing
22 completed
Onboarding Check-in
41 completed
Objection Handling
30 completed
Team Skills Matrix
Scores by criterion across team members
| Active Listening | Objection Handling | Empathy | Clarity | Closing | Avg | |
|---|---|---|---|---|---|---|
TM Thabo M. | 82 | 68 | 90 | 75 | 71 | 77 |
MP Marelize P. | 88 | 79 | 85 | 82 | 84 | 84 |
SD Sibusiso D. | 65 | 55 | 72 | 68 | 60 | 64 |
PJ Pieter J. | 91 | 85 | 78 | 88 | 92 | 87 |
ZN Zanele N. | 74 | 72 | 80 | 70 | 65 | 72 |
The cost of unprepared conversations compounds every quarter
Lost deals, churned accounts, disengaged employees, and thousands of manager hours spent on repetitive coaching. These costs are invisible until you measure them and preventable once you do.
- Reduce new-hire ramp time by up to 40%
- Reclaim 60% of manager hours spent on repetitive coaching
- Improve close rates, retention, and first-call resolution
- Eliminate scheduling overhead for roleplay sessions entirely
- Deliver consistent, auditable training across every office and time zone
Without Praxis
- 5+ hrs/week of manager time on 1:1 coaching
- Inconsistent, subjective feedback across teams
- Zero structured data to track improvement
- Practice frequency: quarterly at best
With Praxis
- Unlimited practice with zero manager dependency
- Automated, objective scoring after every session
- Team-wide performance data, trends, and benchmarks
- Practice frequency: daily, on each rep's schedule